Data Privacy

Rampao Holding Data Privacy Policy

Rampao Holdings is committed to safeguarding your personal information and ensuring that appropriate organisational and technical security measures are in place in accordance with South Africa’s Protection of Personal Information Act, 4 of 2013 ("POPIA").

Rampao Holdings may, from time to time, provide further or different notices regarding the processing of your personal information to comply with applicable laws or operational requirements.

Purpose and Scope

This Privacy Policy explains how Rampao Holdings processes personal information when you use our website, engage with our services, subscribe to communications, or otherwise interact with us.

By accessing Rampao Holdings' websites or using our services, you consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy and our Legal Notice.

Responsible Party

Rampao Holding is the responsible party (data controller) in terms of POPIA. The specific entity within Rampao Holding with which you are engaging is accountable for the lawful processing and protection of your personal information.

Collection and Use of Personal Information

Services
We collect personal information directly from you, or from other responsible parties, in order to provide or assist with services you have requested or contracted. This may include:

Full name, contact details, identity number or registration number
Physical and postal addresses
Information related to transactions or engagements

Personal information is processed to:

Fulfill our contractual obligations
Comply with legal requirements
Respond to requests or inquiries
Protect our legitimate business interests

The lawful bases for processing your information under POPIA may include consent, contractual necessity, legal obligation, or legitimate interest.

Websites
When you access our websites, we may collect certain data automatically, including IP address, device information, browser type, access times, and pages visited. This information helps us operate and improve the functionality of our website and may involve cookies or other tracking technologies.

If you complete forms on our website (e.g. contact, enquiry, or subscription forms), we may also collect your name, email address and any other information you voluntarily provide.

Marketing and Communication
Where you have given your explicit consent, Rampao Holding may use your contact details to send newsletters, service updates, promotional content, or invitations to events. You can withdraw your consent at any time by unsubscribing or contacting us directly.

We do not process special personal information (such as religious beliefs, health data, or biometric data) unless specifically required by law or with your explicit consent.

Disclosure to Third Parties

Rampao Holdings may share your personal information with:

Service providers and contractors (e.g. couriers, IT providers, marketing agencies)
Regulatory or public authorities where required by law
Related entities or affiliates of Rampao Holding
Third parties involved in any potential sale, merger, or business restructure

If personal information is transferred outside the borders of South Africa, Rampao Holdings will ensure that the receiving party is subject to laws, agreements or corporate rules providing adequate protection that meets the requirements of POPIA.

Retention and Deletion

Rampao Holdings retains your personal information only for as long as it is necessary to achieve the purpose for which it was collected, or as required by law (e.g. tax or contractual obligations). Once no longer needed, the information will be securely deleted or anonymised.

For website-related information, such as access logs, personal data is deleted within 30 days unless otherwise required. Cookie-related data is stored according to our Cookie Policy.

Where processing is based on consent, your personal information will be deleted upon withdrawal of that consent, unless retention is required by law.

Your Rights Under POPIA

As a data subject, you have specific rights under the Protection of Personal Information Act, 4 of 2013 (POPIA). Rampao Holdings is committed to enabling you to exercise these rights lawfully and fairly.

You have the right to:

Access Your Personal Information

Request confirmation of whether Rampao Holdings holds personal information about you, and obtain a record or description of that information.

Request Correction or Deletion

Ask us to correct or update inaccurate, irrelevant, incomplete, or outdated personal information. You may also request deletion where the information is no longer necessary for the purpose for which it was collected, unless retention is required by law.

Object to Processing

Object, on reasonable grounds, to the processing of your personal information where such processing is based on our legitimate interests or for direct marketing purposes.

Withdraw Consent

Withdraw your consent to the processing of your personal information at any time, where processing is based on consent. This will not affect processing carried out prior to withdrawal.

Lodge a Complaint

You may lodge a complaint with the Information Regulator if you believe your rights under POPIA have been infringed.

Request Restriction of Processing

Ask us to temporarily restrict the processing of your personal information while a request for correction or objection is being considered.

Data Portability (Where Applicable)

Request the transfer of your personal information to another responsible party in a structured, commonly used, and machine-readable format, where processing is carried out by automated means.

How to Exercise Your Rights

To exercise any of these rights, please submit a written request to our Information Officer:

Rampao Holdings (Pty) Ltd
Email: info@rampaoholdings.co.za
Telephone: +27 81 262 2529

Information Regulator Contact Details

If you are not satisfied with our response, you may contact the Information Regulator directly:

Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg/

Data Breach and Contact

Rampao Holdings takes data breaches seriously. If you believe your personal information has been accessed or processed unlawfully, or if you wish to exercise your rights, please contact our Information Officer at:

Rampao Holdings (Pty) Ltd
Email: privacy@rampaoholdings.co.za
Tel: +27 (0)81 262 2925
[Insert physical address]

If you are dissatisfied with our response, you may lodge a complaint with the Information Regulator of South Africa at:
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg/

This Legal Notice shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the South African courts.

Privacy Policy

This website is owned and operated by Rampao Holding (Pty) Ltd, which acts as the responsible party (data controller) in terms of the Protection of Personal Information Act 4 of 2013 (POPIA). We are committed to protecting your privacy and handling your personal information lawfully and transparently. Please refer to our Privacy Policy for more information on how your personal data is processed.

Cookies

We use cookies to enhance your user experience, tailor content, and improve website functionality. A cookie is a small file stored on your browser when you visit our site.

You may choose to disable cookies via your browser settings; however, some website features may not function optimally as a result.

For more details, refer to our Cookie Policy.